Questions, bug reports, feature requests or a copyright concern — this form reaches the same inbox, and we usually answer within 24 hours.
What our team handles, and what to check before you write to us.
At CreatorSaver, we are committed to providing excellent customer support for all our users. Whether a profile report looks wrong, a transcript or export did not finish, or you want to suggest a new feature, our team is here to help. We understand that quick and helpful support makes all the difference in your experience.
CreatorSaver works with public TikTok and Instagram profiles and videos. Our support team can help with Creator Analytics reports, comparisons, transcripts, collections, exports, the API and the MCP connector for Claude and ChatGPT.
No matter what device you are using, whether it is an iPhone, Android phone, tablet, or desktop computer, we can help troubleshoot any issues you encounter.
Before contacting us, you may want to check our comprehensive FAQ section which answers the most common questions about using CreatorSaver. However, if you cannot find the answer you need, please do not hesitate to reach out using the contact form below. We typically respond to all inquiries within 24 hours and strive to resolve issues as quickly as possible.
Questions about a profile report or a missing figure, transcripts or exports that did not finish, plans, billing and credits, connecting Claude or ChatGPT, reporting bugs, requesting new features, inquiries about privacy and data handling, and general feedback about the CreatorSaver experience. We welcome all types of inquiries and feedback.
Every account gets the same support, on the Free plan or a paid one. There are no paid support tiers. We are constantly improving CreatorSaver based on user feedback, so your input is invaluable to us.
Fill in the form and we usually reply within 24 hours.
We usually respond within 24 hours. Our dedicated support team is available to help you with any questions about using CreatorSaver, troubleshooting a report or an export, understanding our features, or providing feedback on your experience.
Run a profile report, transcribe a video, or export a whole batch — all from one workspace.
